AI Front Office

A better first response. Every time.

Capture incoming enquiries, organize the details, route them to the right person, and draft a helpful first response with a human handoff when needed.

Workflow

Receive enquiry
Validate & classify
Draft approved response
Route to staff
Log the handoff

Operational contract

Trigger: Inbound website/form enquiry or an approved channel event.
Source data: Supplied enquiry, contact permission, approved answers, owner mapping, and source record ID.
Action: Prepare a first-response draft and an owner-routed intake record; adapters must be configured before any send/write.
What to measure: First-response time and intake-to-staff-handoff rate, calculated from source timestamps and routed enquiries.
AI + rules: Starter Code nodes validate synthetic data and prepare drafts using explicit rules. Included prompts and JSON schemas guide a separately configured, approved AI classification/extraction step; starter rules are not presented as AI execution.
Human fallback: Missing facts, uncertain answers, unsupported actions, and provider failures go to the named business owner’s review queue.
Logging: The starter returns a workflow name, correlation ID, status, and audit/action draft. Production adapters must persist event/version/owner/timestamps and communication outcomes in the approved source or log store.
Errors & duplicate prevention: Recheck current source status before writes/sends. Use a durable idempotency store keyed to event/record and action; demo flags are not production deduplication. Failed adapters must create an owned exception, not silently retry consequential actions.

Inside your kit

Importable n8n intake workflow
Administrative AI prompt and output schema
Structured demo payloads and exception paths
Setup guide, integration contract, and test checklist

Before you connect it

An n8n instance with a supported Code node
Your approved AI provider and credential setup
Documented CRM and messaging adapters for production
Approved response content and a named escalation owner

$149 · One-time configurable workflow kit · Draft test price. Third-party subscriptions, usage, and implementation are separate.

Two-step guide and API checklist · Cart and secure test checkout · Request implementation