Set up Customer Support Assistant

Import the inactive workflow kit and run its supplied synthetic example. Enter API credentials directly in your client-owned n8n Credentials vault, never in Aria's form.

What your client supplies

Approved FAQ or support policy
n8n and an approved AI provider
Documented helpdesk API for production
A staff escalation owner

Product-specific provider and API checklist

Knowledge base and helpdesk — Required for the scoped production use

Sources approved policy text and an owner-routed ticket.

Helpdesk/vendor docs, approved knowledge source, queue owner

Credential destination: n8n Credentials vault.

Import and run the fictional ticket fixture.
Connect the approved read/review queue API.

AI provider (optional) — Optional

Drafts a grounded answer using only supplied policy.

Provider/model, approved retrieval scope, data policy

Credential destination: n8n Credentials vault.

Create credential and validate no-answer fixtures.
Require staff review before any reply is sent.

Installation and API connection are separately quoted

Ask Aria to contact you for installation, provider API wiring or a managed usage-cost quote. Purchasing a kit does not activate integrations, calls, broadcasts or schedules.